Shipping and return policies for Echoes of Aphelion

Shipping Info
Orders aim to be dispatched within 3 working days, however please be advised that holidays may interfere with these timescales.

Shipping methods differ depending on where you order from. Australia orders are shipped by road.
Return Policy
We want you to be 100% happy with the goodies you order from us.

The fulfilment partner for physical merch is Fanbace. Fanbace takes full responsibility for misprinted or defective items. All returns must be submitted within 30 days from the date the item was received. Lost in transit claims must be submitted no later than 30 days weeks after the published delivery date. Fulfilment errors are covered and eligible for an exchange at Fanbace's expense.

To return any faulty or damaged item, please email echoesofaphelion@gmail.com within 14 days for return instructions.

Please note we cannot accept items that have been worn, slept on by your pet and so on and so forth. We can only accept items for return that have been unused.